29 Feb, 2024
British software company Sage has announced the upcoming launch of a cutting-edge generative AI-powered assistant, set to debut in April. This innovative tool aims to streamline operations for small business clients by automating tasks like invoice generation and debt collection, offering a promising solution to time-consuming processes.
CEO Steve Hare emphasized the meticulous development of Sage Copilot, ensuring its reliability by accessing both customer-specific data, such as supplier details, and pertinent public sources like government tax records. This approach underscores Sage's commitment to delivering trustworthy assistance tailored to individual business needs.
Scheduled for integration into Sage's suite of accounting, payroll, and HR software throughout the year, Sage Copilot represents a strategic collaboration with industry giants like Microsoft and Amazon. Despite these partnerships, Sage affirms its dedication to safeguarding customer data within its secure network, assuring confidentiality and privacy.
Hare highlighted the company's deliberate focus on practical applications over broad, generalized functionalities amidst the AI hype. By addressing common business challenges and providing tangible automation solutions, Sage aims to offer tangible benefits to its extensive base of small and medium-sized enterprise clients. This customer-centric approach has contributed to Sage's impressive market performance, with a notable 60% increase in share value over the past year.
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